At Therefore I'm, we want you to be completely satisfied with our products. If you're not, we're here to help with returns and refunds.
We offer refunds or replacements if you received the wrong product, if the product is damaged, or if the product is expired.
To request a return or refund, please contact us within 8 days of receiving your order at shop@thereforeim.com.
Please note: We can’t accept returns or claims after 8 days from delivery.
Once we receive your request, we’ll review it within 2 days. If approved, we’ll arrange a pickup. After verifying the issue, we will process your refund within 2 days.